Canadian Owned & Operated Since 2012
A community with high-quality, reliable, and efficient medical equipment solutions. At HME Medical Distribution Centre, we are committed to supporting the healthcare community. Our Commercial Division offers specialized products designed to meet the demanding needs of hospitals, long-term care facilities, assisted living communities, healthcare providers, recreation centers, and other commercial organizations. Whether you’re outfitting a new facility or upgrading existing equipment, we provide dependable, safe, and cost-effective solutions for your patient care environment.
In addition to our products, we offer a range of essential services, including audits and assessments to evaluate your current equipment setup and ensure it meets safety standards. We also provide education and training on proper equipment usage, focusing on safe patient transfers, and the best practices for operating medical devices. Our goal is to empower your team with the knowledge and skills necessary to optimize patient care and improve operational efficiency. With our support, your facility can maintain the highest standards of safety, compliance, and care.
Our dedicated team of professionals is here to serve you with excellence and expertise.
 Nathanael Kroeker |
Nathanael is a highly accomplished sales manager with over 14 years of experience in the health industry. Starting as a Rehab Specialist, he developed expertise in community group homes, pediatrics, and both long-term and acute care settings. His extensive experience across multiple areas of the healthcare industry has given him a well-rounded perspective on the challenges providers face and the importance of high-quality equipment in patient care. Known for his consultative approach and commitment to finding tailored solutions, Nathanael has built strong partnerships with healthcare providers in the region. His dedication to understanding client needs makes him a trusted advisor in the health industry. |
 Helena Brennert |
An RN and Clinical Nurse Educator by training, Helena’s extensive experience includes a focus on safe patient handling and wound care prevention. Central to the Signature Series product line development, Helena provides clinical testing and development to ensure all products exceed best practice guidelines. She has provided extensive education and training to improve the quality of patient care and health needs of individuals within hospitals, home care, and residential facilities across B.C. Helena is the clinical educator for Signature Series Seating Products. |
 Jay Liao |
As Access Manager at HME, Jay oversees the installation of all access equipment, including ceiling lifts, medical tubs, change tables and other mobility and transfer solutions. With extensive hands-on experience and technical knowledge, Jay ensures that every installation is completed with precision, safety, and full compliance with healthcare standards. He is also trained in the installation of equipment from all major manufacturers, allowing him to deliver consistent quality and reliability across every project. From initial site assessments to final setup and testing, Jay works closely with healthcare facilities to deliver customized solutions that support both patient care and caregiver efficiency. His problem-solving mindset and commitment to excellence make him a key member of the Commercial Division and a trusted resource for our clients. |
 Kerry Hart |
Kerry has over 35 years experience in healthcare; Kerry brings a unique and well-rounded perspective to her work. Her background spans both hospital settings and the provision of rehabilitation equipment, giving her valuable insight into the needs of both clinicians and end users. Kerry specializes in long term care, community, and capital sales. She brings her energy, passion for helping others, and service-focused personality to create customer satisfaction and leave her clients feeling valued. |
 Manpreet Kaur |
Manpreet supports the Commercial Division team as a Sales Coordinator, managing the administrative side of the sales process and ensuring day-to-day operations run smoothly. She works closely with both clients and the sales team to coordinate orders, manage documentation, and provide timely support throughout the sales cycle. With a strong eye for detail and a knack for thinking outside the box, Manpreet helps ensure that every project stays on track and that clients receive the highest level of service. |
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At HME Medical Distribution Centre, we believe that providing high-quality equipment is only part of the solution — proper training is essential to ensure safety, efficiency, and confidence in patient care. That’s why Nathanael and Helena are dedicated to offering comprehensive education and hands-on training focused on safe patient transfers and effective equipment use.
Their expert guidance helps healthcare providers and caregivers master the correct techniques for transfers, reducing the risk of injury to both patients and staff. Additionally, they provide detailed instructions on the operation, maintenance, and troubleshooting of medical equipment to maximize its benefits and lifespan.
Whether you’re introducing new devices or enhancing your team’s skills, Nathanael and Helena’s training sessions are tailored to your facility’s unique needs, promoting safer environments, and improved outcomes for everyone involved.
Ensure Your Overhead Lift System’s Safety and Performance with HME
At HME, we are committed to helping facilities maintain the highest standards of safety and reliability. To comply with WorkSafeBC requirements, all overhead lift systems must undergo annual inspections. Our HME Certified Technicians provide comprehensive assessments to ensure your system operates safely, smoothly, and in full compliance.
1. Load Test Inspection
Our technicians conduct a full evaluation of your tracking system to verify safety and structural integrity, including:
2. Motor Check Inspection
We thoroughly inspect the lift motor to detect and prevent performance issues:
3. Documentation for Your Records
Following your inspection, you’ll receive a complete inspection report and certification for your records, ensuring clear documentation of compliance and system performance.
Partner with HME to keep your overhead lift systems safe, efficient, and compliant – protecting both caregivers and clients year after year.
At HME Medical Distribution Centre, we prioritize patient and caregiver safety with our Annual Sling Audit service. Regular yearly inspections ensure that all patient slings in your facility remain safe, hygienic, and fully compliant with manufacturer guidelines and regulatory standards.
Our experts thoroughly assess each sling for wear, damage, and cleanliness, helping to prevent accidents and equipment failure. Annual audits also help extend sling lifespan and reduce liability risks, giving you peace of mind.
Whether used with ceiling lifts, floor lifts, or other transfer devices, HME’s Annual Sling Audits provide detailed reports and actionable recommendations to keep your equipment reliable and your care environment safe.
At HME Medical Distribution Centre, we know that maintaining reliable and safe medical equipment is essential for quality patient care. Our comprehensive Equipment Audit service helps healthcare facilities assess the condition, safety, and compliance of their existing equipment, including ceiling lifts, floor lifts, medical tubs, beds and mattresses, and bath lifts.
Our experienced team conducts thorough inspections to identify any wear, damage, or functional issues, ensuring your equipment meets all regulatory standards and manufacturer guidelines. These audits help minimize risks, extend equipment lifespan, and optimize your investment.
Whether you manage a long-term care facility, hospital, or assisted living center, HME’s equipment audits provide detailed reports and practical recommendations tailored to your specific needs. Trust us to support your commitment to safety, efficiency, and exceptional patient care.
