This page was last changed on June 30, 2026, last checked on June 30, 2026 and applies to citizens and legal permanent residents of Canada.

1. Introduction

Our website, https://hmebc.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.

6.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

6.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://hmebc.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.

You can object to the tracking by these cookies by clicking the “Manage Consent” button.

6.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6.5 Social media

On our website, we have included content from Facebook, X (Formerly Twitter), LinkedIn and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, X (Formerly Twitter), LinkedIn and Instagram. This content is embedded with code derived from Facebook, X (Formerly Twitter), LinkedIn and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, X (Formerly Twitter), LinkedIn and Instagram are located in the United States.

7. Placed cookies

NameExpirationUsage / Function
cmplz_functional365 daysStores the visitor’s functional cookie consent preferences.
cmplz_statistics365 daysStores whether the visitor consented to statistics/analytics cookies.
cmplz_preferences365 daysStores the visitor’s preferences cookie consent choice.
cmplz_marketing365 daysStores whether the visitor consented to marketing cookies.
ba_utm_params30 daysStores UTM campaign parameters so form submissions or orders can be attributed to the correct marketing source.
_grecaptchaSession / persistentUsed by Google reCAPTCHA to help detect spam and abusive form submissions.
PHPSESSIDSessionMaintains the visitor’s active PHP session while browsing the site.
__stripe_mid1 yearUsed by Stripe for fraud prevention and secure payment processing.
__stripe_sid30 minutesUsed by Stripe to maintain a secure checkout/payment session.
checkout_continuity_serviceSession / persistentHelps preserve checkout state so the checkout process can continue reliably.
woocommerce_items_in_cartSessionTracks whether the visitor has items in their WooCommerce cart.
woocommerce_cart_hashSessionHelps WooCommerce detect cart changes and keep cart data updated.
wp_woocommerce_session_{session_id}2 daysStores a unique customer session ID so WooCommerce can associate cart data with the visitor.
storeApiCartHashSession / persistentUsed by WooCommerce Blocks / Store API to track cart state.
storeApiCartDataSession / persistentStores WooCommerce Store API cart data for cart and checkout functionality.
storeApiNonceSession / persistentSecurity nonce used by WooCommerce Store API requests.
wc_cart_hash_{hash_id}SessionWooCommerce cart hash used to detect changes to cart contents.
wc_fragments_{id}SessionHelps WooCommerce refresh cart fragments such as mini-cart contents.
wc_cart_createdSessionRecords when the WooCommerce cart was created.
productsviewedSession / persistentStores recently viewed products for product browsing features.
sbjs_migrationsSession / persistentUsed by Sourcebuster.js to manage attribution cookie format updates.
sbjs_current_addSession / persistentStores current visit attribution details such as landing page and referrer.
sbjs_first_addSession / persistentStores first-visit attribution details.
sbjs_currentSession / persistentStores the current traffic source.
sbjs_firstSession / persistentStores the first recorded traffic source.
sbjs_udataSession / persistentStores user attribution data such as visits and session count.
sbjs_sessionSessionStores the current Sourcebuster session data.
utm_sourceSession / persistentStores the marketing campaign source.
utm_mediumSession / persistentStores the marketing campaign medium.
utm_campaignSession / persistentStores the marketing campaign name.
entry_pageSession / persistentStores the first page visited during the session for attribution purposes.
tk_aiSession / persistentUsed by Automattic/Jetpack/WooCommerce for analytics or anonymous usage tracking.
statsig.session_id.{id}Session / persistentStores a Statsig analytics/experimentation session ID.
statsig.stable_id.{id}PersistentStores a stable Statsig visitor identifier for analytics or feature testing.
statsig.cached.evaluations.{id}PersistentCaches Statsig feature flag or experiment evaluations.
statsig.last_modified_time.evaluationsPersistentStores the last update time for cached Statsig evaluations.
ph_phc_{id}_posthogPersistentUsed by PostHog for analytics and visitor behavior tracking.
ph_phc_{id}_window_idSessionIdentifies the current browser window for PostHog analytics.
ph_phc_{id}_primary_window_existsSessionHelps PostHog determine whether a primary tracking window already exists.
ub-emb-idSession / persistentUsed by an embedded third-party tool to identify the embedded session or visitor.
mapbox.eventData.uuid:{id}PersistentUsed by Mapbox to store map usage/event data.
wordpress_test_cookieSessionUsed by WordPress to check whether cookies are enabled in the visitor’s browser.
wordpress_logged_in_{id}Session / login durationKeeps a logged-in WordPress user authenticated.
wpEmojiSettingsSupportsSessionUsed by WordPress to determine whether the visitor’s browser supports emoji rendering.

8. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept”, you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

10. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may object to the processing;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

11. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

HME Medical Distribution Ltd
160-4011 Viking Way, Richmond, BC V6V 2K9
Canada
Website: https://hmebc.com
Email: hme@ballisticarts.com
Phone number: 1-844-821-0075

Our Showrooms

Richmond Corporate

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:604-821-0049
160-4011 Viking Way, Richmond, BC V6V 2K9
Get Directions

Richmond Warehouse

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:604-821-0049
130-4011 Viking Way, Richmond, BC V6V 2K9
Get Directions

Richmond Basic Rental

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:604-821-0049
160-4311 Viking Way, Richmond, BC V6V 2K9
Get Directions

Surrey

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:604-542-0184
104-3577 194 ST, Surrey, BC V3Z 1A5
Get Directions

Victoria

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:250-386-0049
101-2657 Wilfert Rd, Victoria, BC V9B 5Z3
Get Directions

Nanaimo

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:250-591-0055
105-1875 Boxwood Rd, Nanaimo, BC V9S 5X9
Get Directions

Kelowna

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:236-420-6881
1988 Kirschner Rd, Kelowna, BC V1Y 4N6
Get Directions

North Vancouver

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Fax:604-770-0290
1484 Rupert Street, North Vancouver, BC V7J 1E9
Get Directions

Sunshine Coast

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
#105A 5631 Inlet Ave, Sechelt, BC V0N 3A0
Get Directions

Kamloops

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
Unit D 954 Laval Crescent Kamloops, BC V2C 5P5
Get Directions

Abbotsford

Mon - Fri:By Appointment Only
Sat / Sun:Closed
Telephone:1-844-821-0075
#105 – 1471 Riverside Road, Abbotsford BC
Get Directions